THE FEEDBACK MODEL

DEALING WITH OTHERS PEOPLES COMPLIMENT'S AND CRITICISMS
Feedback is one of the most difficult and sensitive processes in groups. It is easy to hurt people with criticism, but false compliments are also unhelpful. Compliments can often make us too complacent, while criticism damages our self esteem and can lead us to unwise choices.
The one dimensional question 'What did you find good, what did you find bad?' is therefore not necessary helpful. In terms of what can be learned form feedback, it is is better to ask yourself 'What can I do with this criticism?' In other words, see what as it is and what needs to change (but may have been good up until now).
It is not only about establishing what has not succeeded, it is also about deciding whether and how to react. The model will help you to categorise the feedback you receive in order to clearly establish a plan of action.
It is also important to ask yourself honestly which success or failure was in fact due to luck? Were you the winner of a match because the ball found its way to the net purely by chance? Do you really deserve this compliment?

Pay attention to your thoughts, because they become words
Pay attention to your thoughts, because they become actions
Pay attention to your thoughts, because they become habits
Pay attention to your thoughts, because they become your character
Pay attention to your thoughts, because it is your fate.
From the Talamud